Shipping and Returns

Shipping

Orders within the United States will be shipped via UPS ground or USPS priority service. Please note that all orders require at least 2-3 business days for processing and packaging if in stock. Some items may need to be back ordered, which could require up to 1-2 weeks for processing and packaging. In all cases you will be notified about the shipping charges by email.

Depending on the item's price, amount, and/or nature of the items sent, some orders will be sent with a signature required and will not be left at shipping address. You agree to be present for delivery of your order or reshipping, handling and/or restocking fees will be charged.

Return Policy

If you are not pleased with your order, you may return it to us for a refund, exchange, or replacement when you notify us within 7 days of delivery.

In order to return your product, please contact us via email at: info@lifemedicalsupplier.com to receive a Return Authorization Number.

The refund amount does not include shipping and handling charges. For a refund of purchase price, items must be unopened, in new condition, and returned in original shipping containers. All products that are accepted for return, which we determine are not defective or restockable, will be charged a 20% per item restocking fee.

Returns must be complete with parts, accessories, manuals, etc. Products with defects caused by misuse, accidents, negligence, or not reading and adhering to operating instructions are not covered under this policy.